CONTACT
Get in touch with our editorial team regarding content accuracy, general inquiries, technical feedback, privacy matters, or responsible gambling resources.
How We Can Assist You
We are committed to maintaining up-to-date, transparent, and factual analysis across all published guides and directory overviews. Visitors and industry peers may contact us for any of the following matters:
- Content Corrections & Editorial Updates: Reporting broken links, outdated regulatory references, or inaccurate platform descriptions so our team can investigate and amend the information.
- Privacy & Data Rights Requests: Queries regarding our data collection policies, cookie practices, or exercising personal rights under relevant data protection frameworks.
- Business & Partnership Inquiries: Proposals concerning informational collaborations, syndication, or professional feedback from industry researchers.
- Responsible Gambling Guidance: Seeking guidance on locating confidential support organizations, non-profit hotlines, or multi-operator exclusion resources.
Editorial & General Support
For factual feedback, privacy notices, and technical questions:
[email protected]Response Policy
Standard turnaround time for general inquiries:
24 – 48 business hoursInquiry Handling & Response Schedules
To ensure correspondence is prioritized effectively, inquiries are reviewed by our team during working days. Below is an overview of our handling schedule:
| Inquiry Type | Responsible Department | Target Email | Estimated Response Window |
|---|---|---|---|
| Editorial Corrections | Content & Research Desk | [email protected] | 1 – 2 Business Days |
| Privacy & Data Queries | Compliance & Legal | [email protected] | Up to 3 Business Days |
| Commercial & Partnerships | Business Operations | [email protected] | 2 – 4 Business Days |
| Responsible Gaming Inquiries | Editorial Review Team | [email protected] | Priority Handling (24 Hours) |
Please note: We do not promise instant replies, as requests are reviewed manually to guarantee accurate editorial evaluations. Submissions received over weekends or recognized public holidays are processed the next business day.
Send Us a Message
Complete the form below to submit your enquiry directly to our team. For urgent matters, you may also email us directly at [email protected].